Refund & Cancellation Policy
Last updated: 27 September 2026
1. For Students
Purchases are non-refundable
Once the purchase of an exam or bundle is complete, it is non-refundable — the money is not returned, whether or not you have taken a paper. Before buying, check the list of papers, the timings, the rank rule and the validity on the bundle's page.
Refunds only for technical errors
If, for a technical reason, you are charged twice, or money is deducted but you do not get access, the extra or wrongly charged amount will be refunded in full — or, if you prefer, access will be opened for you.
How long it lasts
Purchased content stays available in your account for 1 year from the date of purchase.
2. Subscription Teacher Plans (from ₹149/month)
7-day full refund window
Within 7 days of payment, if you have not published any test from your workspace, the full amount will be refunded — no reason needed.
When a refund is not given
- After 7 days, that month's amount is not refunded.
- If you have published a test and given it to students, meaning the service has been used.
- If the account was suspended for breaking the rules.
Cancellation
You can cancel your subscription at any time. After cancelling you are not charged from the next month, and your workspace keeps running normally for the rest of the current month. Even after cancellation, the tests and questions you made and your students' results stay safe.
Duplicate or wrong payment
If, for a technical reason, you are charged twice, or your workspace does not activate after payment, the full amount is refunded unconditionally. Tell us straight away if this happens.
3. How to Request a Refund
- Email support@rajtest.in.
- Subject line: Refund Request
- Include your registered email, the payment date, the amount and the Razorpay Payment ID.
4. How Long It Takes
- Acknowledgement of your request: within 2 working days
- Sent to Razorpay after approval: within 3 working days
- Reaching your account/card: usually 5–7 working days, depending on your bank
The amount is returned by the same method used to pay. Refunds cannot be made to any other account.
5. Delivery
Everything sold on this site is digital — tests, solutions, analysis and the Teacher workspace. Nothing is sent by post or courier.
As soon as the payment succeeds, access is instant and automatic, on the same Google account you bought with — no waiting and no delivery charge. If the bank causes a delay it opens by itself within a few minutes; if it does not, write to support@rajtest.in and it will be looked at the same day.
Purchased content stays available in your account for 1 year from the date of purchase.
6. Disputes
If you disagree about a refund, write to us first at support@rajtest.in — we will do our best to resolve it. If it cannot be resolved, the courts of Kota, Rajasthan will have jurisdiction.